---
title: "Creating & managing your account"
description: "### Getting Started with Funneler #### Step 1: Sign Up 1. **Go to** [app.funneler.ai/register](http://app.funneler.ai/register) 2. **Enter Your Details:** - **Email Address:** Use a valid business email - **Password:** Create a strong password (minimum 8 characters) - **Name:** Your full name…"
url: "https://funneler.ai/guide/your-account/"
updated: "2025-12-18"
category: Getting Started
---

# Creating & managing your account

### Getting Started with Funneler

#### Step 1: Sign Up

1. **Go to** [app.funneler.ai/register](http://app.funneler.ai/register)
2. **Enter Your Details:**

- **Email Address:** Use a valid business email
- **Password:** Create a strong password (minimum 8 characters)
- **Name:** Your full name
- **Company Name:** Your business name (optional but recommended)
- **Phone Number:** Your contact number

1. **Accept Terms:** Check the box to agree to our Terms of Service and Privacy Policy
2. **Click "Create Account"**

#### Step 2: Verify Your Email

After signing up, you'll receive a verification email:

1. **Check Your Inbox:** Look for an email from Funneler (check spam/junk if not found)
2. **Click the Verification Link:** This confirms your email address
3. **Redirected to Login:** You'll be taken back to the login page
4. **Sign In:** Use your email and password to access your account

**📌 Note:** You must verify your email before you can create funnels or access full features.

#### Step 3: Complete Your Profile

Once logged in:

1. **Click Your Profile Picture** (top right corner)
2. **Select "My Account"**
3. **Add Your Information:**

- Upload a profile picture
- Add company logo (appears in emails and notifications)
- Complete your phone number
- Update company details

#### Step 4: Choose Your Plan

New accounts automatically start with a **7-day free trial** of our **Pro plan**:

- ✅ Full access to all features
- ✅ No credit card required
- ✅ Cancel anytime
- ✅ Upgrade, downgrade, or stay on Free plan after trial

To upgrade immediately:

1. Click **"Plans & Billing"** in the user menu
2. Select your preferred plan
3. Click **"Upgrade Now"**
4. Complete payment through Stripe

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### Account Security Best Practices

**Strong Passwords:**

- Use at least 12 characters
- Mix uppercase, lowercase, numbers, and symbols
- Don't reuse passwords from other accounts
- Consider using a password manager

**Keep Email Updated:**

- Use a business email you check regularly
- Update email address if it changes
- Add Funneler to your email safe list

**Password Recovery:**
If you forget your password:

1. Click "Forgot Password?" on the login page
2. Enter your email address
3. Check your email for a reset link
4. Create a new password
5. Log in with your new credentials

---

### Inviting Team Members

**Account Owners** can invite team members:

1. Go to **Plans & Billing**
2. Click the **"Manage Users"** tab
3. Click **"Invite User"**
4. Enter their email address
5. Select their role:

- **Admin:** Full access except billing
- **Standard:** Limited access to funnels and leads

1. Click **"Send Invitation"**

**What happens next:**

- The user receives an invitation email
- They click the link to accept
- They create their password
- They gain access based on their role

**Managing Team Members:**

- View all invited users and their status
- Revoke access anytime
- Change user roles
- Track who made changes (audit logs coming soon)

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### Troubleshooting Account Creation

**Problem: "Email already exists"**

- **Solution:** You already have an account. Click "Forgot Password?" to reset your password.

**Problem: "Email verification link expired"**

- **Solution:** Request a new verification email from the login page.

**Problem: "Verification email not received"**

- **Solutions:**
- Check spam/junk folder
- Add support@funneler.ai to your contacts
- Wait 5-10 minutes and check again
- Request a new verification email
- Contact support if still not received

**Problem: "Can't access account after signup"**

- **Solution:** Make sure you've verified your email first. Check for the verification email.

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