Terms of Service

Last updated: May 9 , 2025

Welcome to Funneler! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

• “Funneler” refers to our AI platform, which automates lead generation, customer support, and visitor interactions on your website.
• “User” refers to you, the individual or entity using Funneler’s services.
• “Services” include all functionalities provided by Funneler including, but not limited to, AI chatbots, agents for calls, appointment scheduling, and customer support automation.

2. User Responsibilities

• Eligibility: Users must be at least 18 years old or have parental consent to use our services.
• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: Users are prohibited from:
  • Using Funneler for any illegal activities.
  • Interfering with or disrupting the integrity or performance of the services.
  • Uploading harmful software or engaging in any activity that could harm Funneler or its infrastructure.

3. Service Availability

Funneler aims to provide uninterrupted service but does not guarantee that access will be continuous or error-free. We reserve the right to modify or discontinue the services at any time.

4. Intellectual Property

All content, features, and functionality provided through Funneler are the exclusive property of Funneler and protected by applicable copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5. Fees and Payment

• Subscription Fees: Users may access certain features through subscription plans. Users agree to pay all applicable fees as detailed at signup.
• Refund Policy: We offer a 7-day refund from the original contract purchase date.

6. Data Privacy

Funneler is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described therein.

7. Limitation of Liability

To the fullest extent permitted by law, Funneler is not liable for any indirect, incidental, or consequential damages arising from or in connection with your usage of our services, including loss of data, payment, or business opportunities.

8. Indemnification

You agree to indemnify, defend, and hold harmless Funneler and its affiliates from any third-party claims, damages, liabilities, losses, and expenses (including attorney’s fees) arising from your use of the services or violation of these terms.

9. Modification of Terms

Funneler reserves the right to change these terms at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of the services after any changes constitutes your acceptance of the new terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the province of Ontario, Canada. Any legal action or proceeding arising from or related to these terms shall be brought exclusively in the courts of Ontario.

11. Contact Information

For any questions about these Terms of Service, please contact us at support@funneler.ai.